Privacy Policy for Hej Sarajevo (hejsarajevo.dk)

The data controller for your personal data is: Hello Sarajevo Email:info@hejsarajevo.dk
We take care of your data. Below you can read about how we process the personal data we collect when you visit our website.

1. What information do we collect?
We collect information in two ways:
– Information you provide us yourself: If you leave a comment on a post, sign up for a newsletter, or send us a message via a contact form, we will collect your name, your email address, and the content you write.
– Automatically collected information: When you visit the website, we automatically collect technical data about your device (IP address, browser type) and your behaviour on the site (which pages you visit) via cookies.
2. The purpose of the treatment
We process your personal data for the following purposes:
– To be able to deliver the content and services you request (e.g. respond to your enquiry).
– To optimise the user experience on the website through statistics.
– To prevent abuse and spam in our comment section.
3. Legal basis for processing
We process your data based on:
– Your consent: (E.g. when signing up for a newsletter or accepting cookies).
Legitimate interest (For example, statistics to improve the site or for security reasons).
4. How long do we keep your data?
We only store your information for as long as is necessary for the purposes for which it was collected:
– Comments: Name and email are stored indefinitely, as long as the comment is published, unless you request deletion.
– Contact forms Messages are typically deleted after 6-12 months, unless they lead to a longer-term collaboration.
Statistical Data: Typically anonymised or deleted after 26 months (default in Google Analytics).
5. Disclosure of information
We never sell your personal data to third parties. However, we do use data processors (external companies) who help us to run the site:
Web hotel Our hosting provider has access to data on the server.
Google For visitor traffic analysis.
Spam filters: We use tools (e.g. Akismet) to screen comments for spam.
6. Your rights
Under GDPR, you have a number of rights regarding our processing of your information:
– You have the right to receive insight We, what data we have about you.
– You have the right to receive saves incorrect information.
– You have the right to be deleted (the right to be forgotten) from our systems.
– You have the right to withdraw your consent at any time.
If you wish to exercise your rights, please contact us at: info@hejsarajevo.dk
7. Right of Appeal
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Danish Data Protection Agency. The Data Protection Agency Carl Jacobsens Vej 35 2500 Valby Web: www.datatilsynet.dk